Account warranty

What's covered

• The original owner takes the account back (a recovery or pullback).
• The account is banned or suspended for something that happened before you bought it.
• The login details you were given don't work and the seller can't fix it.

What isn't

• Bans caused by anything you do after the purchase.
• Changes the game's publisher makes to every account, like rank resets at the start of a season.

How to claim

Open a dispute on the order before the warranty countdown ends. Include screenshots if you can. The seller's payment stays frozen until support decides.