vaultr

Refund policy

When you get money back, how much, and how fast.

Full refunds

  • The seller cancels before delivering.
  • The seller never delivers and doesn't respond to a dispute within 48 hours.
  • Account details don't work and can't be fixed.

Partial refunds

When only part of an order was delivered (for example, a boost that got halfway), support can split the payment between you and the seller.

Timing

Refunds go back to your original payment method. Cards usually take 3–5 business days; PayPal and crypto are usually same day.

Still stuck? Use the chat button in the corner to talk to support.