Help center

How payments, warranties, refunds and selling work on Vaultr.

• Buyer protection

  Your money is held by Vaultr until you confirm you got what you paid for.

• Account warranty

  Every account purchase is covered for 5 days after you mark it Received.

• Refund policy

  When you get money back, how much, and how fast.

• Seller rules

  What we expect from everyone who sells accounts, boosts or coaching.

• Fees

  Exactly what buyers and sellers pay.

• Withdrawals

  Getting your earnings out.

• Terms of service

  The short version of the rules of the marketplace. Prototype text, not legal advice.

• Privacy

  What we collect and why. Prototype text.